We are partnered with one of the largest couriers in the UK, DPD. We also delighted to offer worldwide shipping to over 200 countries using major delivery providers such as Aramex. Individual country customs charges remain your responsibility. As a gesture of goodwill we pay duty fees in full for the following destinations; United Arab Emirates Saudi Arabia Kuwait Doha Bahrain Qatar Oman Please note that when your order arrives in your chosen country of destination, any duty and taxes will need to be paid promptly to the customs office, to ensure you receive your delivery without delay. We offer UK next working day courier shipping as standard, providing you with full tracking and DPD's unrivalled delivery options. Your parcel options include, predict and follow, elect an alternative delivery date, deliver to a neighbour, leave the parcel in a specified safe place and collect your parcel from a DPD pickup shop. UK delivery ~ Next working day (from dispatch e mail) Ireland ~ 2/3 working days (from dispatch e mail) Worldwide ~ 4/6 days (from dispatch e mail) EU ~ Please note that there are currently delays with some EU destinations, so please allow more than 6 business days if you wish to order.
In the unlikely event that you are not entirely satisfied with your purchase, you can return it to us. With the exception of luxury handmade or made to order garments. We simply request that the item is in immaculate condition, and packaged appropriately to prevent damage. You are responsible for the returns package until it reaches us, therefore we suggest that you use a secure delivery method (which requires a signature on delivery). The cost of returning the package will remain your responsibility. Upon receipt, you will receive e mail confirmation and a refund to your original payment method. We are delighted to accept exchange requests, additional postage costs may be incurred. Please e mail us at firstname.lastname@example.org to request our returns address.